Refund Policy

Last updated: August 21, 2026

1. Diligence Pilot

The $250 Diligence Pilot is a one-time purchase for the company set accepted at checkout. It does not renew automatically. Contact us promptly if a duplicate charge or verified billing error occurs.

2. Cancellation

Continued monitoring begins only after an explicit opt-in. To cancel future monthly monitoring, email support@canvyr.com. When you cancel, monitoring will not renew and you keep access through the end of the current paid billing period. We do not provide prorated refunds for the unused portion of a billing period except as described below.

3. Refunds

Refund requests are reviewed based on fulfillment status and the circumstances of the request. Duplicate charges and verified billing errors are eligible for correction. A completed refund stops future monitoring and revokes report access while preserving the internal transaction and review record.

4. How to request a refund

To request a refund, email support@canvyr.com from the email associated with your account, including the date of the charge. Approved refunds are returned to your original payment method.

5. Changes

We may update this Refund Policy from time to time; the date above reflects the latest version.